Is It Legal For a Business to Include a Clause Within a Contract That Attempts to Cap Maximum Liability?
A Limited Liability Clause May Be Enforceable. Generally, Courts Will Review Whether the Exact Circumstance Described In the Clause Is What Occurred Whereas a Restriction Stated As a Limited For Anything and Everything That Could Happen Is Unenforceable.
A Helpful Guide For How to Determine and Understand When Limiting Liability May Be Invalid and Unenforceable
It is common that a businesses will use clauses or terms within a contract in an effort to impose a 'limited liability clause' upon a customer, or others with whom the business has dealings. In some, and perhaps most, circumstances a 'limited liability clause' will be valid; however, in a remaining many circumstances, such a clause may be deemed invalid by the courts.
The law relating to limited liability clauses restricts the validity of such clauses to circumstances that are specificly clear and exact. Essentially, a broad blanket style limited liability clause fails to negate liability. For a clause to apply, the specific concern that actually arises must be identified within the clause. Attempts to exclude liability for general concerns such as, "all defects" or "any errors" will likely fail. This is especially applicable where the contract containing a purported limited liability clause is a standard form contract known as a 'contract of adhesion' in which the non-drafting party is without opportunity to negotiate the terms of the contract and must either accept the contract 'as it is' or avoid the business transaction altogether. In regards to limited liability clauses, in Bauer v. The Bank of Montreal,  S.C.R. 102 at 108 the Supreme Court said:
Exemption clauses may broadly be divided into three categories. First, there are clauses which purport to exempt one party from a substantive obligation to which he would otherwise be subject under the contract, for example, by excluding express or implied terms, by limiting liability to cases of wilful neglect or default, or by binding a buyer of land or goods to accept the property sold subject to "faults", "defects'' or "errors of description". Secondly, there are clauses which purport to relieve a party in default from the sanctions which would otherwise attach to his breach of contract, such as the liability to be sued for breach or to be liable in damages, or which take away from the other party the right to repudiate or rescind the agreement. Thirdly, there are clauses which purport to qualify the duty of the party in default to indemnify the other party, for example, by limiting the amount of damages recoverable against him, or by providing a time-limit within which claims must be made.
Contracts falling within these categories are said to be subject to special rules of construction. In construing such a clause, the court will see that the clause is expressed clearly and that it is limited in its effect to the narrow meaning of the words employed and it must clearly cover the exact circumstances which have arisen in order to afford protection to the party claiming benefit. It is generally to be construed against the party benefiting from the exemption and this is particularly true where the clause is found in a standard printed form of contract, frequently termed a contract of adhesion, which is presented by one party to the other as the basis of their transaction.
Clauses that limit liability, or appear and purport to limit liability, are common within many types of contracts; however, the enforceability of such contract clauses will often be limited to a very specific circumstance. Clauses that are generally vague or state that broad liabilities are limited are likely unenforceable.